Questions? We Have Answers
Do you want to know more about membership, or a product or service? Please select from the categories below to find answers to many commonly asked questions.
- APCI eLearning
- ATM/Visa® Debit Card
- Certificates
- Digital Banking - APCI eBanking
- Electronic Notifications - APCI eAlerts
- Electronic Statements - APCI eStatements
- FedNow® FAQs
- IRA
- Loan - General
- Loan - Purchase/First Mortgage
- Loan - Real Estate
- Loan - Vehicle FAQs
- Loans - Student Loans
- Mastercard®
- Member Service
- Membership
- Mobile Banking - APCI eBanking App
- Mobile Check Deposit - APCI eDeposit
- Money Market
- Online Applications Center
- Online Bill Pay Service - APCI ePay
- Referral Program - APCI eReferral
- Savings & Checking
- Telephone Banking Service - APCI eTalk
Our ATM Card can be used to deposit and/or withdraw money to/from your Savings Account. It can also be used for point of sale (PIN generated) purchases from your Checking Account at merchants displaying the STAR®, PLUS® and CO-OP® logos. If you do not have a Checking Account, you cannot use this card for point of sale purchases.
Our Visa Debit Card can be used to deposit and/or withdraw money to/from your Savings Account or Checking Account. It can also be used for point of sale (PIN generated) purchases from your Checking Account. Our Visa Debit Card has the added advantage of making signature debit purchases from your Checking at merchants worldwide displaying the Visa logo.
You can activate your ATM and/or Visa Debit Card by doing a balance inquiry on your Savings Account for ATM Cards or Checking Account for Visa Debit Cards. You can also call the phone number that appears on the removable label on the front of your new card.
APCI FCU is part of multiple ATM Networks that provide surcharge-free access to your money. Use our ATM Locator to find the most conveniently located ATM. APCI FCU does not maintain the list of surcharge-free ATMs. The list may identify ATMs that are not surcharge-free. APCI FCU allows up to 15 ATM withdrawals per month. You will incur a $1.50 ATM usage fee for any withdrawals numbering more than 15 in one month. Cash back options do not apply toward your 15 monthly withdrawals.
ATM Card cash withdrawal limit is $600 per day. Point of sale limit is $300 per day. Visa Debit Card cash withdrawal limit is $1,000 per day. Point of sale limit is $2,000 per day.
You may report your card lost or stolen through APCI eBanking anytime. To report your lost or stolen card during normal Credit Union business hours, call 800-821-5104, option 2. After business hours, please call our ATM/Visa® Debit Card Hotline at 888-918-7782.
